SHOPPING INFORMATION ———-
How do I place an order on Stylero?
Shopping with Stylero is simple. Browse our products, add your desired items to the cart, and proceed to checkout. Fill in your delivery details, review your order, and confirm your purchase. You will receive an order confirmation once your order is successfully placed.
How long does delivery take?
Delivery times may vary depending on your location. Orders within major cities are typically delivered within 2–5 business days, while deliveries to other areas of Bangladesh may take 3–7 business days. Delivery updates will be provided once your order is processed.
Can I cancel or modify my order after placing it?
Orders can be canceled or modified before they are processed for shipment. If you need to make changes, please contact our customer support team as soon as possible. Once an order has been shipped, modifications or cancellations may no longer be possible.
What is your return policy?
If you receive a damaged, defective, or incorrect product, you may request a return within the specified return period. Returned items must be unused, in their original condition, and include all original packaging and accessories. Certain products may not be eligible for return due to hygiene or clearance-sale restrictions.
How does the refund process work?
Once your returned item is received and inspected, we will notify you of the refund status. Approved refunds are processed within a few business days and will be issued through the original payment method or another suitable refund method, depending on the order and payment type.
PAYMENT INFORMATION ———-
Delivery Charges?
BDT 120/- for whole Bangladesh.
What payment methods do you accept?
We offer multiple secure payment options for your convenience, including Cash on Delivery (COD), bKash, Nagad, Rocket, and major debit/credit cards through our secure payment gateway. Available payment methods will be displayed during checkout.
Is it safe to make online payments on Stylero?
Yes. All online transactions are processed through secure, encrypted payment gateways to protect your personal and financial information. We do not store your card details on our servers.
Can I pay cash when my order is delivered?
Yes, Cash on Delivery (COD) is available for eligible products and delivery locations across Bangladesh. If COD is not available for a specific order, you will be notified during checkout.
What should I do if my payment fails?
If your payment is unsuccessful, please verify your payment details and try again. If the amount has been deducted but the order was not confirmed, contact our customer support team with your transaction ID for assistance. Refunds, if applicable, are processed according to your bank or payment provider’s policies.
How will I know if my payment has been received?
Once your payment is successfully completed, you will receive an order confirmation via email, SMS, or on-screen notification. For mobile banking payments, please keep your transaction ID as proof of payment until your order is confirmed.